About Us

Laguna Water is the trusted water, used water, and environmental services provider created through a joint venture between the Provincial Government of Laguna and Manila Water Philippine Ventures (MWPV), a wholly-owned subsidiary of the Ayala-led water industry leader, Manila Water Company, in 2009. Currently, the company operates in the cities of Binan, Santa Rosa, and Cabuyao and the municipality of Pagsanjan. It also has presence in Alaminos, Calamba, San Pablo, Sta. Cruz, and Victoria.

When Laguna Water started in 2009, the company was given authority to manage and operate the water services in the cities of Binan, Santa Rosa, and Cabuyao. Prior to Laguna Water’s operations, residents of these cities have been plagued with limited service coverage, high system losses, dilapidated infrastructure, low water pressure, intermittent water supply, and poor water quality. 

Addressing these challenges, Laguna Water focused on improving its water service operations through various investments, including upgrades of water facilities, establishment of new water sources, and rehabilitation of water network. The company also employed various systems and process improvements, established strong stakeholder relationship, and equipped and developed its talents.

Over a period of ten years, Laguna Water succeeded in significantly improving service levels; thereby, ensuring that clean, safe, and affordable water is accessible and available to all.

• Service coverage increased from 14% to 59% (from 17,721 customers in 2009, to over 100,000 households at present)
• Improved water supply at 160 million liters per day from 11 million liters per day in 2009; 
• Uninterrupted and potable water supply is available at an average of 20 psi; 
• Significant reduction in non-revenue water from 48% in 2009 to 17% in 2018;
• Water quality is compliant with the Philippine National Standards for Drinking Water of the Department of Health

The company’s strong performance has opened new opportunities and partnerships. In 2014, Laguna Technopark, Inc. (LTI), one of the largest industrial zones in the Philippines, has turned over its water and used water operations to Laguna Water.

The significant changes that Laguna Water has brought in Biñan, Santa Rosa, and Cabuyao has gained the trust and confidence of the Provincial Government of Laguna.  Hence, the latter authorized Laguna Water to offer water services to the entire province covering 27 other cities and municipalities in 2015. Further, the company’s services was also expanded to include the provision of used water and environmental services, including but not limited to sewage and septage management.

In 2018, Laguna Water has officially launched its sanitation program titled Tamang Sanitasyon Equals Kalusugan, Kalinisan, at Kaunlaran ng Bayan (TSEK ng Bayan). TSEK ng Bayan is a three-pronged approach that aims to provide sanitation services to all social classes. This includes sewage management, desludging or septic tank cleaning services, and communal toilet or portable toilet solution.

Laguna Water has started its desludging services in September 2018. Septage collected from its customers are being treated at the company-managed Sewage and Septage Treatment Plant (LTI SSTP) in LTI. The LTI SSTP has the capacity to treat 11 million liters of sewage per day and an additional 70 cubic meters of septage a day. It is also the first treatment plant in the Philippines to utilize the Food Chain Reactor Technology from Organica Water, a leading used water solutions provider in the world.

As Laguna’s partner in achieving sustainable development, Laguna Water intends to empower more communities through programs such as Tubig Para sa Baranggay (Water for the Poor), Lingap Eskwela (Water and Sanitation for Public Schools), Kabuhayan Para sa Baranggay (Livelihood Program), Information, Education, and Communication Campaign on Used Water, Pamilyang TSEK (Sanitation for Marginalized Communities), among many others.

Shoebe Hazel Caong
General Manager and COO

Ma. Lourdes M. Dalusung
Finance Head

Camille Orbeso
Business Operations Head

Sol Teresita Dimayuga
Regulatory and External Affairs Head

Melissa A. Alcasid
Technical Operations Head

Rodel Del Rosario
Technical Services Head

Felipe Fradejas
Project Management Head

Francisco Loresco
New Business Head

Eric Anareta
Human Resources Head